Front Office Suite facilitates patient registration, appointment scheduling, consultation and biometric identification. The system allows patients to request appointments with physicians and captures relevant demographic data. It helps staff in issuing patient ID cards and generates a unique patient medical record number for easy identification.
This module forms the core of the in-patient treatment and monitoring functions. It tracks the movement of the patient when the patient is admitted in a ward, shifted to another ward and discharged from the hospital.
This module also helps the administrator to keep track of each transaction and the authorized user. The administrator can view the list of various employees, their departments and categories using this module. He can then allot rights and privileges to an employee or set of employees in a category/department/group to use various modules in the HIS. Access to the system is highly restrictive and requires appropriate authentications by senior authorities to access key information.
The Insurance Management module handles all the activities that are related to the insurance provider. Multiple options are provided to accommodate all the types of insurance packages. The upper limit of each allowed procedure can be set. The pathway would be automatically blocked if the patient tries to avail a facility that is not covered in the insurance package. Multiple insurance schemes can be assigned for a single patient. Periodic population of the insurance packages can be done seamlessly.
A bill includes services, materials, pharmacy, consultation, laboratory and other additional and incidental charges. All cash and credit transactions with the patients are billed using this billing system module. Billing system brings out all the services billed into a common billing format, which has to be presented to the patient before he leaves the hospital. There is also facility for searching the patientâ€™s folio including checking whether the bills are settled or pending. The medical billing system module saves the generated data of a patient for future reference and manages the canceling of confirmed bills.
Business Intelligence reports can be generated instantaneously for all the activities of the hospital including health information of patients. Reports can be used to compare the activities across weeks, months or quarters. The Business Intelligence reports can be easily generated at the end of a day or any other defined time period to monitor the functioning of the organization. The Management Information System reports can be generated by any privileged person without the help of any other personnel. The Business Intelligence reports give very valuable information on all the activities of the hospital. Thorough documentation and follow up on every activity makes the functioning of the hospital very efficient and helps in decision-making.
Occurance Variance Reporting system is a web-based application that facilitates hospital staffs to report incidents to the risk and quality management who can then assign it to the investigation department. RQM department can anaylze the risk after investigation is done and monitors the KPIs.